Kaishin Chu

Systems Thinker | Strategic Problem Solver | Experience Cultivator

Tag: user research

Listen to the Customer

A good article found on the Wall Street Journal, on the importance of listening to the customer = Experience Design. Founders need a way to make great design become automatic, and there’s only one way I’ve found to do that reliably: invest time in listening to your customers. Full Article here:Braden Kowitz: Why You Should…