• Experience Design
  • Listen to the Customer

    A good article found on the Wall Street Journal, on the importance of listening to the customer = Experience Design. Founders need a way to make great design become automatic, and there’s only one way I’ve found to do that reliably: invest time in listening to your customers. Full Article here:Braden Kowitz: Why You Should […]

  • Personal
  • UX Magazine | Well-Traveled Websites

    Interesting Read: Few industries are more global than the travel industry. Not only must travel and hospitality companies serve customers across a large number of countries and languages, they must do so across a wide range of mobile devices. As a result, many travel companies have invested heavily in globalizing their web and mobile experiences. […]