• Experience Design
  • Listen to the Customer

    A good article found on the Wall Street Journal, on the importance of listening to the customer = Experience Design. Founders need a way to make great design become automatic, and there’s only one way I’ve found to do that reliably: invest time in listening to your customers. Full Article here:Braden Kowitz: Why You Should […]

  • work
  • Empathy & Engagement in the World of Design

    Back in 2011, I attended The Design Thinking UnConference that was held in Vancouver, at the Emily Carr campus on Granville Island. I had been intrigued by the term, Design Thinking, it sounded like something that I did all the time, 24/7, yet it was a terminology that seemed vague to many, including myself . […]

  • Personal
  • Stretching Creative Boundaries

    Hope everyone has been having a great summer. It’s been nothing short of fabulous here in Vancouver, almost too busy with all the summer activities 😉 One nice activity has been my going to life drawing drop-in sessions this summer, to limber up my drawing skills, and ability to perceive form better. It’s been a […]

  • Personal
  • What A Toaster Teaches You About The Future Of User Interfaces | Co.Design: business + innovation + design

    The current model of good interaction design has run its course. Users have come to expect the rich, fluid, high-bitrate presentation and the direct manipulation and gestural interface control, as enabled by the latest generation of smartphones and tablets. For devices whose economics can support the internal parts cost required to deliver it, this style […]